Retail Store Supervisor Position at Mac’s Convenience Store (Circle K) – Join Sylvan Lake’s Community
Visa Note
This employer is open to hiring international candidates and welcomes applications from Canadian citizens, permanent residents, temporary residents, and other candidates with or without valid Canadian work permits. However, all applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with their application.
About Mac’s Convenience Store (Circle K)
Mac’s Convenience Store, operating under the Circle K brand, is a well-established convenience store chain with locations across Canada. As a leader in the convenience retail industry, Circle K is known for providing quality products and exceptional customer service. The Sylvan Lake location offers a friendly work environment where team members can grow their retail management skills while serving the local community.
Job Overview
We are seeking a dedicated and experienced Retail Store Supervisor to join our team in Sylvan Lake, Alberta. This is a permanent, full-time position offering competitive compensation at $22.00 per hour. The successful candidate will be responsible for overseeing daily store operations, managing staff, ensuring excellent customer service, and maintaining proper inventory management.
Location and Community
Sylvan Lake is a vibrant community located in central Alberta, approximately 20 minutes north of Red Deer. Known for its beautiful lake, recreational opportunities, and friendly atmosphere, Sylvan Lake offers a high quality of life for residents. As a growing community, it provides excellent amenities, schools, and outdoor activities, making it an attractive destination for individuals and families relocating to the area.
Position Details
The Retail Store Supervisor position is based at our Sylvan Lake location (AB T4S 1J9) and requires on-site work. This is a permanent, full-time position with flexible scheduling that includes morning, evening, and night shifts. The position offers 30 to 35 hours per week, with the possibility of additional hours as needed. The role is available for immediate placement, making it ideal for candidates who are ready to start working as soon as possible.
Compensation and Benefits
We offer a competitive hourly wage of $22.00 for this supervisory position. While specific benefits are not detailed in the job posting, Circle K typically provides comprehensive benefits packages to eligible employees, which may include extended health coverage, dental benefits, vision care, life insurance, and disability insurance. Additional perks may include employee discounts, opportunities for advancement, and ongoing training and development.
Key Responsibilities
As a Retail Store Supervisor, you will play a vital role in the smooth operation of our convenience store. Your primary responsibilities will include assigning sales workers to their daily duties, ensuring proper coverage at all times, and maintaining efficient workflow. You will be authorized to process payments by cheque, handle customer transactions accurately, and resolve any payment-related issues that may arise.
Inventory Management
Inventory control is a critical aspect of this role. You will be responsible for organizing and maintaining accurate inventory records, conducting regular stock counts, and ordering merchandise to meet customer demand while minimizing waste. This includes monitoring product freshness, rotating stock properly, and ensuring that all products are displayed attractively and according to company standards.
Customer Service Excellence
Maintaining exceptional customer service is a top priority. As a supervisor, you will model excellent customer service practices and ensure your team provides friendly, efficient service to all customers. This includes authorizing returns of merchandise according to company policy, addressing customer concerns promptly, and implementing strategies to enhance the customer experience at our Sylvan Lake location.
Staff Supervision
You will supervise and coordinate the activities of sales workers, providing guidance, training, and support as needed. This includes scheduling staff, conducting performance evaluations, addressing disciplinary issues, and fostering a positive work environment. You will serve as a mentor to team members, helping them develop their retail skills and advance their careers within the company.
Reporting and Documentation
Preparing accurate reports on sales volumes, merchandising activities, and personnel matters is essential for this position. You will be responsible for maintaining proper documentation of daily operations, submitting required reports to management, and using data to identify opportunities for improvement in store performance, customer satisfaction, and operational efficiency.
Qualifications and Skills
While specific education and experience requirements are not detailed in the job posting, candidates for the Retail Store Supervisor position should possess strong leadership abilities and retail management experience. Previous experience in a supervisory or management role, particularly in the convenience store or retail industry, is highly desirable. Essential skills include effective communication, problem-solving, organizational abilities, and proficiency with retail management systems.
Language Requirements
Language requirements for this position are not specified. However, strong communication skills in English are essential for effectively supervising staff, communicating with customers, and completing required documentation. Additional language skills may be beneficial in serving diverse customers in the Sylvan Lake community.
Work Environment
The work environment at our Sylvan Lake Circle K location is fast-paced and customer-focused. You will work as part of a team dedicated to providing excellent service to the local community. The store operates extended hours, including early mornings, evenings, and nights, requiring flexibility in scheduling. The position involves standing for extended periods, lifting merchandise, and working in a variety of weather conditions as you manage deliveries and store operations.
Career Development
Circle K is committed to the growth and development of its employees. As a Retail Store Supervisor, you will have opportunities to advance within the company through demonstrated leadership and performance. The company typically provides training programs in retail management, customer service excellence, and operational efficiency, which can enhance your skills and prepare you for higher-level management positions.
Why Choose Sylvan Lake?
Sylvan Lake offers an exceptional quality of life with its beautiful natural surroundings, recreational opportunities, and strong sense of community. The town provides excellent schools, healthcare facilities, and amenities for families. Outdoor enthusiasts will enjoy the lake for swimming, boating, and fishing, as well as numerous parks and trails for hiking and biking. The growing economy and affordable housing make Sylvan Lake an attractive destination for newcomers to Canada.
Settlement Support for Newcomers
For international candidates relocating to Sylvan Lake, there are various resources available to help with settlement. Alberta’s immigrant settlement services offer assistance with housing, employment, language training, and community integration. The Sylvan Lake Welcome Centre provides newcomers with information about local services, cultural activities, and community events to help them establish roots in their new home.
How to Apply
To apply for the Retail Store Supervisor position at Mac’s Convenience Store (Circle K) in Sylvan Lake, please follow these steps:
Application Process
Submit your application through the appropriate channels as specified by the employer. Include your resume highlighting relevant retail experience, supervisory skills, and any previous experience in the convenience store industry. Be prepared to provide references from previous employers who can speak to your leadership abilities and work ethic.
Interview Process
If selected for an interview, you may be asked to demonstrate your knowledge of retail operations, customer service practices, and inventory management techniques. The interview may include questions about your supervisory style, conflict resolution abilities, and strategies for improving store performance. Be prepared to discuss your availability for flexible shifts, including mornings, evenings, and nights.
Visa/Work Permit Confirmation
As an international candidate, it is essential to confirm your eligibility to work in Canada before accepting any offer of employment. This may involve verifying your work permit status or exploring visa options if you do not already have authorization to work in Canada. The employer will provide guidance on this process, but you are responsible for ensuring your legal right to work in Canada.
Job Source
This job posting is sourced from Job Bank #3586158. For additional information or to verify the authenticity of this position, you may reference this job bank number when contacting the employer. The posting indicates there is currently one vacancy available at the Sylvan Lake location.