Revenue Assurance Analyst at Ikeja Electricity Distribution Company
Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria. The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners. This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development. Ikeja Electric has over 600,000 customers who the company is committed to serve with a New Spirit, New Drive and New Energy. This resolve continues to elicit a passion for service excellence and new thinking on how to empower lives and businesses across the IE network.
Role Alignment
As a Revenue Assurance Analyst, you will be the eyes and ears of Ikeja Electric's commercial health. This role is pivotal to ensuring every unit of electricity delivered is accurately billed and accounted for. Your work will prevent revenue loss, enable smarter business decisions, and help improve customer trust and regulatory compliance.
You'll contribute to:
Track billing accuracy and unbilled energy across systems to detect anomalies.
Analyze the end-to-end flow of energy data to ensure consistency and completeness.
Investigate mismatches between metering, billing, and consumption data. Support recovery of lost revenue by identifying causes of technical and non- technical losses.
Develop automated controls and validation tools that eliminate manual errors.
Recommend process enhancements that boost revenue integrity and data reliabilty.
Support regulatory and business units with validated data and technical insights.
Ensure all revenue-related activities comply with internal and regulatory guidelines.
Provide data reports to support audits, Inspections, and compliance submissions.
Embracing Personal Excitement and Growth
This position offers an incredible opportunity to:
Work at the intersection of technology, operations, and finance. Play a direct role in protecting revenue and improving commercial performance.
Learn from high-impact, cross functional collaboration.
Grow your career in a data-driven, utility-scale revenue assurance function.
Skills & Competencies
The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization's goals. Technical Competencies
Data analysis and reporting (Excel, SQL, BI tools)
Data reconciliation and quality control Automation and process improvement. Problem-solving and root cause analysis
Behavioral Competencies
Customer Centricity: Upholding billing accuracy to boost customer trust Risk Management: Identifying and addressing revenue and system vulnerabilities
People Leadership: Leading through influence and collaboration across functions
Entrepreneurship: Applying insights and innovation to recover and protect revenue
Organizational Learning: Transforming data into action
Change Management: Adapting to systems and regulatory shifts with agility
Minimum Requirement
Education:
Bachelor's degree in Finance, Accounting, Economics, Engineering, or Data Science.
Work Experience:
A minimum of 0-2 years experience in in revenue assurance, billing, financial analysis, or related roles within the electricity or utility industry.
Hands-on experience reconciliation processes.