Cleaner at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide.
What is NRC?

NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take action during situtations of armed conflict, and engage in other contextes where our competences will add value.

The majority of our 5000 staff members are national employees in NRC’s projects in around 25 countries worldwide. All our projects are supervised by the NRC Head Office in Oslo.

NRC was established in 1946 under the name Aid to Europe, to assist refugees in Europe after World War II. Today NRC is organised as an independent, private foundation. We cooperate closely with the UN and other humanitarian organisations, around the world as well as in Norway.

What does NRC do?

Programme Activities:

NRC’s main activity is the deliverance of humanitarian aid through programme activities in the field. NRC specialises in five programme areas, or core competences – Shelter, Food Security, Water, Sanitation and Hygiene (WASH), Education, and Information Counselling and Legal Aid (ICLA). The core competences are adaptive to different contexts and mutually reinforcing.Generic responsibilities 

Adhere to NRC policies, tools, handbooks and guidelines
Prepare and develop status reports as required by management
Promote and share ideas for improvement 
Perform according to the work and development plan
sweep, scrub, mop and polish floors in the office and guesthouses
vacuum clean carpets, rugs and draperies, wipe down glass surfaces
dust and polish furniture and fittings and tidy up offices
clean (metal) fixtures and fittings and wipe down glass surfaces
empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers 

Specific responsibilities 

Clean the floor of the entire NRC Office and guesthouses and any annexes or covered spaces must be swept and mopped.
Clean the ceilings, walls, door frames, bookshelves, tables and chairs should be dusted and cleaned
Sweep and mop bathrooms/latrines thoroughly each day; bathrooms should be supplied with toilet paper and water as necessary.
Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
Tidy up rooms and wash windows as scheduled
Iron and press clothing and linen, sort, fold and put away clean laundry
Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
Monitor and report necessary domestic repairs and replacements 
Will be working closely with the cook and assist whenever necessary
Wash dishes and clean office/kitchen according to agreed hygiene standards
Check all appliances in rooms are in working order
Deliver any requested housekeeping items to guest rooms and Keep track of cleaning and laundry supplies and make stock request as needed.
Observe and report damage of office/guesthouse property
Ensure confidentiality and security of guest rooms
Perform any other task assigned by line manager

Qualifications

Generic professional competencies:

SSCE of WASSCE or NECO Educational Qualification is required
attention to detail/ reliability
listening skills
adaptability
planning and organizing
adaptability/team work
integrity/honesty
high energy levels
Must be able to work under pressure 

Behavioral competencies

able to listen and follow instructions
able to work unsupervised and maintain a professional manner at all times
displays integrity and honesty
maintains a positive attitude towards residents, guests and visitors
demonstrates attention to detail and thoroughness
able to follow and adhere to standard policies and procedures