Restaurant Manager Position at Aunty’s Kitchen – Join Our Team in Waterloo, Ontario
Visa and Work Permit Information
Aunty’s Kitchen welcomes applications from qualified candidates from around the world. This position is open to both Canadian citizens and permanent or temporary residents of Canada, as well as international candidates who may or may not already possess a valid Canadian work permit. If you are considering relocating to Canada for this opportunity, we recommend confirming your visa and work permit eligibility directly with our hiring team before applying.
About Aunty’s Kitchen
Aunty’s Kitchen is a beloved establishment in Waterloo, Ontario, known for its exceptional cuisine and warm hospitality. Our restaurant has become a community favorite, offering a diverse menu that celebrates both traditional favorites and innovative culinary creations. As we continue to grow, we are seeking an experienced Restaurant Manager to lead our team and maintain the high standards that have made us a local landmark.
Position Overview
We are seeking a dedicated and experienced Restaurant Manager to oversee daily operations at our Waterloo location. This permanent, full-time position offers an hourly wage of $30.50 for 40 hours per week, with flexible scheduling that may include morning, day, and evening shifts. The ideal candidate will have a passion for hospitality, strong leadership skills, and comprehensive knowledge of restaurant operations.
Location Details
Our restaurant is conveniently located at 16-160 University Avenue West in Waterloo, Ontario, with postal code N2L 3E9. This prime location offers excellent accessibility for both customers and staff, situated in the heart of Waterloo’s vibrant downtown area. The position requires on-site work, and we encourage applicants who are familiar with the Waterloo region or are planning to relocate to this beautiful Ontario city.
Key Responsibilities
As Restaurant Manager at Aunty’s Kitchen, you will be responsible for evaluating daily operations to ensure efficiency and quality. You will monitor revenues to determine appropriate labor costs and make data-driven decisions to optimize profitability. Managing staff performance is a critical aspect of this role, including planning and organizing daily operations, recruiting staff, setting work schedules, supervising team members, providing training, and conducting regular performance reviews.
Staff Management and Development
You will lead and instruct a team of 11-15 staff members, creating a positive work environment that fosters professional growth and exceptional customer service. This includes conducting thorough performance reviews, implementing staff development programs, and addressing any performance issues promptly and professionally. Your leadership will be instrumental in maintaining high morale and productivity within our team.
Compliance and Safety
Ensuring compliance with all health and safety regulations is paramount in this role. You will enforce provincial and territorial liquor legislation and regulations, maintain proper food safety protocols, and ensure our restaurant meets all health inspection standards. Additionally, you will organize and maintain inventory systems to prevent waste and ensure we have all necessary supplies on hand.
Customer Experience and Operations
Delivering exceptional customer service is at the core of our business. As Restaurant Manager, you will address customers’ complaints or concerns promptly and professionally, implement strategies to enhance the dining experience, and manage special events and promotions. You will also negotiate arrangements with suppliers for food and other supplies, ensuring quality while maintaining cost efficiency.
Required Qualifications
To be considered for this position, candidates must possess several important certificates and qualifications. These include a valid First Aid Certificate, CPR Certificate, Safe Food Handling Certificate, and Food Safety Certificate. These certifications demonstrate your commitment to safety and regulatory compliance, which are essential in the food service industry.
Technical Skills and Experience
Candidates should have hands-on experience with various restaurant technologies and software systems. Proficiency with electronic cash registers, point of sale systems, and spreadsheet applications is required. Additionally, familiarity with Microsoft Office Suite including MS Access, MS Excel, MS Outlook, MS PowerPoint, MS Windows, and MS Word is necessary for managing the administrative aspects of restaurant operations effectively.
Compensation and Benefits
This position offers a competitive hourly wage of $30.50 for 40 hours per week, with permanent full-time employment. While specific benefits packages are not detailed in this posting, Aunty’s Kitchen is committed to providing fair compensation and a supportive work environment. Additional details regarding benefits will be discussed during the interview process for qualified candidates.
Work Schedule and Flexibility
The Restaurant Manager position requires flexibility in scheduling, with shifts that may include mornings, days, evenings, and weekends. While the specific schedule will be determined based on operational needs, we value work-life balance and will work with the successful candidate to establish a schedule that accommodates personal needs whenever possible.
How to Apply
Interested candidates should submit their application directly to Aunty’s Kitchen. The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. When applying, please include your resume, cover letter highlighting your relevant experience, and copies of your required certificates.
Application Requirements
All applicants must submit the following documentation: a detailed resume outlining restaurant management experience, a cover letter explaining your interest in this specific position and your qualifications, and copies of your First Aid Certificate, CPR Certificate, Safe Food Handling Certificate, and Food Safety Certificate. Candidates with experience using the specified technologies and software should highlight this in their application.
Selection Process
The selection process will involve multiple stages, including a review of submitted applications, phone interviews for qualified candidates, and in-person interviews with our management team. Candidates who advance to the final stage may be asked to complete a practical exercise demonstrating their restaurant management skills. We aim to fill this position as soon as possible, so interested candidates are encouraged to apply promptly.
Support for New Immigrants
For international candidates relocating to Canada, Waterloo offers a welcoming community with excellent amenities, educational institutions, and cultural attractions. The city provides numerous resources for newcomers, including settlement services, language training programs, and networking opportunities. Aunty’s Kitchen is committed to supporting our international team members in their transition to life in Canada.
Life in Waterloo, Ontario
Waterloo is a vibrant city located in southwestern Ontario, known for its excellent educational institutions, thriving tech sector, and diverse cultural scene. The city offers a high quality of life with affordable housing, excellent public transportation, and abundant green spaces. With its close proximity to Toronto and the beautiful natural surroundings of the region, Waterloo provides an ideal location for both career advancement and personal fulfillment.
Why Join Aunty’s Kitchen?
Joining our team means becoming part of a supportive and inclusive work environment where your contributions are valued. We offer opportunities for professional growth, competitive compensation, and the chance to work in a beloved local establishment. Whether you’re an experienced restaurant manager or looking to advance your career in the hospitality industry, Aunty’s Kitchen provides an excellent platform for professional development.
Equal Opportunity Employer
Aunty’s Kitchen is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We believe that diversity enriches our team and enhances the dining experience for all our customers.
Contact Information
For inquiries about this position or the application process, please contact Aunty’s Kitchen management team. While specific contact information is not provided in this posting, interested candidates can typically find application details through job boards, the company website, or by visiting the restaurant directly during regular business hours.
Next Steps
If you are an experienced restaurant manager seeking a challenging and rewarding opportunity in Waterloo, Ontario, we encourage you to apply for this position at Aunty’s Kitchen. Your application should clearly demonstrate your qualifications, experience, and passion for the hospitality industry. We look forward to reviewing your submission and potentially welcoming you to our team.