Facilities & Administration Manager at Mama Cass

In late 1981 Charis Onabowale the Group Managing Director turned what was a gift into the billion naira company that now bears the registered name Mama Cass Restaurant Limited. The gift was a small shop at Alade market in Allen where she sold pastries in a small storage box to workers and other shop owners while she was still employed.

She noticed how the white collared workers would stop at the buka women along the road sides, sling their ties over their shoulder and enjoy some home cooked traditional food. This is how the Mama Cass as you know started, she realised that there was a need for home cooked food in a cleaner environment, which had to be served fast and fresh.

In November 1983 she got her first restaurant space on Allen which even included dancing in those days, that first outlet carried for the first time "Mama Cass Cafeteria".

Today, there are Mama Cass Restaurant outlets strategically placed throughout Lagos, Ogun, Edo, Abuja and the United Kingdom, Serving quality food as we did when it was cooked in our home kitchen.

In addition, the group has expanded into industrial canteen management, private function catering and the high volume bread industry.Role Summary

The Facilities & Administration Manager is responsible for the planning, coordination, and administrative control of all facilities, corporate services, and statutory obligations.
The role ensures effective management of tenancy, bill payments, regulatory compliance, assets, and support services through structured planning, vendor coordination, and team oversight.
This is a planning and administrative role, not execution-focused.

Key Responsibilities
Administration & Corporate Affairs:

Manage all utility and statutory payments (electricity, water, government levies, etc.)
Liaise with regulatory bodies and ensure full compliance
Maintain and track all licenses, permits, and statutory records.

Tenancy Management:

Oversee landlord and agent relationships
Track lease terms, rent obligations, and tenancy compliance.

Facilities Planning & Asset Control:

Develop maintenance plans and preventive schedules
Maintain asset register and track repairs/replacements.

Vendor & Maintenance Oversight:

Manage vendors and service providers
Monitor maintenance activities and ensure timely delivery.

Supervision of Support Services:

Oversee cleaning, maintenance, security, and logistics teams
Ensure standards, schedules, and accountability.

Reporting & Cost Control:

Track facility costs, payments, and budgets
Provide regular reports on maintenance, compliance, and expenses.

Key KPIs

Timely bill payments (no service disruption)
Regulatory compliance status
Effective tenancy management
Preventive maintenance adherence
Vendor performance
Cost control vs budget.

Requirements

Degree in Business Administration, Estate Management, or related fields
3-5 years of experience in facilities/admin management
Strong coordination, compliance, and reporting skills.

Profile:

Highly organized and detail-oriented
Strong administrative and planning capability
Proactive and accountable
Effective in managing vendors and stakeholders.