Food Service Supervisor Position at Wilmie’s YOU Bar & Grill – Join Our Team in Cold Lake!
Visa Note
Wilmie’s YOU Bar & Grill welcomes applications from international candidates. While this employer is open to hiring candidates from outside Canada, applicants must confirm their visa/work permit eligibility directly with the employer before applying. If you’re planning to relocate to Canada, we encourage you to reach out to discuss your specific situation.
About Wilmie’s YOU Bar & Grill
Wilmie’s YOU Bar & Grill is a vibrant establishment in Cold Lake, Alberta, dedicated to providing exceptional dining experiences to our community. We pride ourselves on creating a welcoming atmosphere where both locals and visitors can enjoy delicious food and outstanding service. As we continue to grow, we’re seeking a motivated Food Service Supervisor to join our team and help maintain our high standards of excellence.
Position Overview
We are currently seeking a Food Service Supervisor to join our team at our Cold Lake location. This is a permanent, full-time position offering competitive compensation at $18.30 per hour. The successful candidate will play a crucial role in ensuring our operations run smoothly, maintaining quality standards, and leading our service team to provide exceptional dining experiences.
Location Details
Our restaurant is conveniently located in Cold Lake, Alberta, with the postal code T9M 1R6. Cold Lake is a beautiful city in northeastern Alberta known for its stunning lake views, outdoor recreation opportunities, and friendly community atmosphere. It’s an excellent place to build a career while enjoying a high quality of life in a Canadian setting.
Why Cold Lake?
Cold Lake offers a unique blend of natural beauty and urban amenities. The city provides affordable living costs compared to major Canadian centers while still offering excellent schools, healthcare facilities, and recreational opportunities. For those considering relocation, Cold Lake presents a welcoming community environment with strong employment prospects in the hospitality industry.
Work Schedule
This position requires flexibility in scheduling with availability needed during early morning, morning, day, evening, night, and weekend shifts. The typical workweek consists of 30 to 40 hours, providing a balanced work schedule that allows for both professional growth and personal time. As a supervisor, you’ll help establish work schedules that ensure adequate coverage while maintaining fair distribution of shifts among team members.
Responsibilities Overview
As Food Service Supervisor, you will be responsible for various operational and supervisory duties that ensure the smooth functioning of our restaurant. Your role will involve both front-of-house and back-of-house coordination, staff management, and quality control. You’ll be a key leader in maintaining the standards that make Wilmie’s YOU Bar & Grill a favorite dining destination in Cold Lake.
Schedule Management
A primary responsibility will be establishing methods to meet work schedules and creating efficient staff rotations. You’ll need to anticipate busy periods and ensure adequate coverage while managing labor costs effectively. This includes evaluating historical data, current reservations, and seasonal trends to create optimal schedules that balance operational needs with employee preferences.
Supply Management
You’ll be responsible for requisitioning food and kitchen supplies to maintain optimal inventory levels. This involves monitoring stock levels, placing orders with suppliers, and managing deliveries to ensure we have everything needed for smooth operations. Attention to detail in this area is crucial to prevent stockouts or overstocking situations.
Staff Supervision
You will supervise and coordinate activities of staff who prepare and portion food. This includes overseeing food preparation stations, ensuring proper cooking techniques are used, and maintaining food presentation standards. Your leadership will help maintain consistency in our food quality across all shifts and ensure that our kitchen operates efficiently.
Staff Training
Training staff in job duties, sanitation, and safety procedures will be a significant part of your role. You’ll ensure that all team members are properly trained on our standard operating procedures, food safety protocols, and customer service standards. This includes conducting regular training sessions and providing ongoing coaching to help staff develop their skills.
Cost Estimation
You’ll estimate ingredient and supplies required for meal preparation, helping to control food costs and minimize waste. This involves analyzing recipes, portion sizes, and historical consumption data to make accurate projections. Your cost management skills will directly impact our restaurant’s profitability and sustainability.
Quality Control
Ensuring that food and service meet quality control standards is essential to our reputation. You’ll implement quality checks at various stages of service, from food preparation to presentation to customer interaction. Your attention to detail will help maintain the high standards that our customers expect from Wilmie’s YOU Bar & Grill.
Budget Preparation
You will prepare budget and cost estimates for various operational aspects of the restaurant. This includes labor costs, food costs, supply expenses, and other operational expenditures. Your financial acumen will help management make informed decisions about resource allocation and strategic planning.
Customer Relations
Addressing customers’ complaints or concerns is an important aspect of this role. You’ll act as a point of contact for guest issues, ensuring that concerns are resolved promptly and satisfactorily. Your customer service skills will help maintain positive relationships with our patrons and contribute to their overall dining experience.
Record Keeping
Maintaining accurate records of stock, repairs, sales, and wastage will be part of your daily responsibilities. These records provide valuable insights into our operations, helping identify areas for improvement and efficiency gains. Your attention to detail in record-keeping will support our decision-making processes.
Culinary Knowledge
The ideal candidate will have knowledge of the establishment’s culinary genres. Understanding our menu offerings, cooking techniques, and flavor profiles will enable you to effectively supervise food preparation and answer staff questions about our dishes. This culinary expertise will be invaluable in maintaining consistency in our food quality.
Service Coordination
You’ll supervise and check assembly of trays and delivery of food trolleys to ensure that orders are complete and presented properly. This attention to detail in our service flow helps ensure that customers receive their orders accurately and in a timely manner, contributing to positive dining experiences.
Team Management
This position involves supervising a team of 5-10 people. You’ll be responsible for fostering a positive work environment, providing leadership and guidance, and addressing performance issues when necessary. Your ability to motivate and support your team will be key to creating a cohesive and efficient work environment.
Leadership Expectations
As a supervisor, you’ll serve as a role model for our team, demonstrating professionalism, work ethic, and commitment to excellence. Your leadership style should be supportive yet firm, encouraging teamwork while holding team members accountable for meeting performance standards. You’ll also be expected to communicate effectively with both staff and management.
Required Qualifications
To be considered for this position, candidates must hold the following certifications: Food Safety Certificate, Safe Food Handling certificate, and Serving It Right Certificate. These credentials demonstrate your commitment to maintaining health and safety standards in a food service environment. If you don’t currently possess these certifications, you may be required to obtain them as a condition of employment.
How to Apply
Interested candidates should submit their application directly to Wilmie’s YOU Bar & Grill. Please include your resume, cover letter, and copies of your required certifications (Food Safety Certificate, Safe Food Handling certificate, and Serving It Right Certificate).
Who Can Apply
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. International candidates are encouraged to apply, but must confirm visa/work permit eligibility directly with the employer.
Application Process
All applications will be reviewed, and selected candidates will be contacted for interviews. The position starts as soon as possible, so we encourage interested applicants to submit their materials promptly. During the interview process, we’ll discuss your experience, qualifications, and availability in detail.
Equal Opportunity Employer
Wilmie’s YOU Bar & Grill is an equal opportunity employer. We value diversity in our workplace and welcome applications from individuals of all backgrounds. We are committed to providing a work environment that is inclusive and respectful of all team members.
About Cold Lake, Alberta
Cold Lake offers an excellent quality of life with its beautiful natural surroundings, recreational opportunities, and strong sense of community. The city is home to numerous parks, trails, and recreational facilities, as well as a variety of educational and healthcare services. For those relocating to Canada, Cold Lake provides a welcoming community with affordable living and abundant outdoor activities.
Community Resources
As a newcomer to Cold Lake, you’ll find various resources to help you settle in, including settlement services, language programs, and community organizations. The city’s diverse economy and growing population create opportunities for professional growth and career advancement in the hospitality sector.
Why Join Our Team?
Working at Wilmie’s YOU Bar & Grill offers more than just a job—it provides an opportunity to be part of a dynamic team in a growing community. We offer competitive wages, flexible scheduling, and a supportive work environment where your contributions are valued. Whether you’re an experienced hospitality professional or new to the industry, we provide opportunities for growth and development.
Growth Opportunities
Wilmie’s YOU Bar & Grill is committed to the professional development of our team members. As a supervisor, you’ll gain valuable experience in restaurant management, team leadership, and operational efficiency. These skills are transferable and can open doors to advancement opportunities within our organization or the broader hospitality industry.