Front Desk Officer at Credit Direct Limited

Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing Payroll based consumer loans to eligible individuals.

The Company currently operates in 25 states in Nigeria including the Federal Capital Territory- Abuja. With a staff strength of over 1000 employees and an active customer base in excess of 300,000, Credit Direct Limited is positioning itself to become the dominant market leader in the unsecured micro-lending (payroll lending) space in Nigeria and indeed Sub-Saharan Africa.Job Summary

The Front Desk at our office in Lagos will be responsible for providing excellent front desk and administrative support to the office.

Job Responsibilities:

Welcome and assist visitors, customers, and clients with professionalism and courtesy.
Manage incoming phone calls, emails, and other customer inquiries.
Coordinate office activities and ensure the front desk area is well-organized.
Assist in scheduling appointments and maintaining calendars.
Handle office supplies, inventory, and order necessary items when required.
Ensure the office premises are clean and well-maintained.
Support administrative tasks, including data entry, filing, and document management.

Requirements

Education:

University graduates are welcome to apply.

Experience:

Proven experience as a Front Desk/Admin Officer or similar role is a plus.

Required Knowledge, Skills & Competencies:

Excellent communication and interpersonal skills.
Proficiency in Microsoft Office applications.
Strong organizational and multitasking abilities.
Customer service-oriented with a welcoming demeanor.
Attention to detail and a commitment to maintaining a neat and organized workspace.

Person Specification:

Professional and courteous demeanor.
Ability to work independently and as part of a team.
Strong time management skills and the capability to handle multiple tasks.