General Manager at Accor Hotel

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide
Job Description

We are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at Novotel Lagos Victoria Island. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability.

Develop and implement strategic plans to achieve business goals and enhance overall performance
Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation
Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance
Ensure the highest standards of guest service and satisfaction are consistently met
Manage financial performance, including budgeting, forecasting, and cost control measures
Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners
Drive revenue growth through innovative marketing strategies and business development initiatives
Ensure compliance with local regulations, brand standards, and company policies.
Implement and monitor quality assurance programs to maintain service excellence.
Stay abreast of industry trends and competitor activities to maintain a competitive edge.
Represent the hotel at industry events and in the local community to enhance brand visibility.

Qualifications

Proven experience as a General Manager in the hospitality industry or a related field
Strong track record in strategic planning and project leadership
Exceptional leadership skills with the ability to motivate and develop high-performing teams
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
Demonstrated commercial acumen and financial management expertise
Proficiency in revenue management and performance optimization techniques
Strong problem-solving skills and ability to make decisions in fast-paced environments
Familiarity with local regulations and business practices in the region
Innovative mindset with a focus on continuous improvement and guest satisfaction
Ability to represent the brand professionally and build strong community relationships
Flexibility to work extended hours and handle high-pressure situations
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)