Receptionist GP Extended Access & Community Services 20/01/2026 with certificate of sponsorship to the UK

Visa Sponsorship Information

ELM Alliance Ltd is pleased to offer a Certificate of Sponsorship for this position, making it an excellent opportunity for international healthcare professionals seeking to relocate to the United Kingdom. This sponsorship will assist eligible candidates with the UK visa application process, though applicants must still confirm their eligibility requirements with the employer.

About ELM Alliance Ltd

ELM Alliance Ltd was formed by the GP Practices in 2017 and has approximately 200 people working for us and with us. We deliver NHS services to the patients of Redcar, Cleveland and Middlesbrough and are wholly owned by the local GP Practices. Our services include primary care general practice, services to care homes and community services such as dermatology. The landscape is changing; both the way we interact with patients and the local structures. It is an exciting and dynamic time to work with General Practice, other NHS providers and the voluntary sectors.

Job Summary

The post holder will need to be flexible to work at any of our clinical hubs which are based at: Redcar, Middlesbrough, Brotton and Guisborough. As a receptionist, you will work in close partnership with the other key members of the Service, ELM Alliance Management Team and external organisations to deliver the Service in a safe and timely manner. The Extended Access Service represents a major development towards integrated primary care with 24/7 access. The aim of the Service is to provide a high quality, integrated and innovative primary care service, outside current core hours of care and led by General Practices.

Location Details

This position involves working at multiple clinical hubs across the Redcar and Cleveland area. The main locations include:

• Hirsel Medical Centre, 5 Trinity Mews, North Ormesby, Middlesbrough, Cleveland, TS3 6AL
• Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland, TS10 4NW
• The Garth Surgery, Rectory Lane, Guisborough, Cleveland, TS14 7DJ
• Brotton Surgery, Alford Road, Brotton, Saltburn-by-the-sea, Cleveland, TS12 2FF
• One Life, Linthorpe Road, Middlesbrough, Cleveland, TS1 3QY

Salary and Benefits

The position offers a competitive hourly rate of £12.21 with enhancements at weekends. Benefits include a company pension and on-site parking at some locations. The salary is paid on a monthly basis through the NHS payroll system.

Working Pattern and Schedule

This is a permanent, part-time position with flexible working arrangements. The shifts which are subject to change and dependent upon where you would be required to work are: 18:00 – 21:30 Monday to Friday, 08:30 – 17:00 Saturdays. There may also be occasional daytime sessions available, as well as occasional Sundays and bank holidays. We require staff to be able to work flexibly to meet the needs of the service.

Main Job Responsibilities

As a Receptionist, you will be responsible for:

• Assisting with the setting up/closing of the service including setting up clinical rooms
• Ensuring all clinical equipment trays are sufficiently stocked for the full shift
• Cleaning and checking of equipment and consultation room surfaces each shift
• Booking appointments and marking patients upon arrival
• Taking messages and passing on information
• Scanning documents
• Answering phones professionally
• Initiating contact with and responding to requests from patients and healthcare providers
• Providing administrative support including filing, photocopying and scanning
• Ordering, re-ordering and monitoring stationery and other supplies
• Providing refreshments for staff and visitors as required
• Keeping the reception area, noticeboards and leaflet dispensers tidy

Person Specification – Essential Experience

To be considered for this position, applicants must have:

• Demonstrable previous experience in a receptionist or administrative role
• Experience using office equipment (phone systems, scanners, printers etc)
• Excellent customer service skills with a polite, professional manner
• Understanding of confidentiality, GDPR and information governance requirements
• Good IT skills including Microsoft Office (Outlook, Word)

Person Specification – Desirable Qualifications

While not required, the following would be advantageous:

• Experience of working in primary care
• Experience of working in a GP practice
• SystmOne Experience

Application Process

Applications must be submitted via the NHS Jobs website. The closing date for applications is 10 February 2026. Shortlisted candidates will be invited to an interview which may be conducted in person or via video conference. Due to the nature of the role, candidates will be required to undergo a Disclosure and Barring Service (DBS) check as part of the pre-employment process.

Contact Information

For questions about the job, contact: Andrew Hamilton (HR), Email: andrew.hamilton7@nhs.net. Please note that phone contact details are not provided for this position.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

How to Apply

To apply for this position, please visit the NHS Jobs website and search for reference number B0258-26-0005. Complete the application form ensuring you provide all required information and documentation. International applicants should include details of their current immigration status and eligibility to work in the UK.

Repeat Apply Instructions

To apply for this position, please visit the NHS Jobs website and search for reference number B0258-26-0005. Complete the application form ensuring you provide all required information and documentation. International applicants should include details of their current immigration status and eligibility to work in the UK.

Timeline

Date posted: 20 January 2026, Closing date: 10 February 2026. Applications submitted after the closing date will not be considered. The selection process will take place shortly after the closing date, with interviews scheduled within 2-3 weeks.

Employer Details

Employer: ELM Alliance LTD, Website: https://www.elmalliance.co.uk/. ELM Alliance is a non-smoking environment, and no-one may smoke in the building or its environs during their working hours.

Privacy Notice

Applicants should be aware that their personal data will be processed in accordance with the General Data Protection Regulation (GDPR). For more information, please refer to ELM Alliance LTD’s privacy notice at https://www.elmalliance.co.uk/privacy-notice/.

Visa Guidance for International Applicants

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. For further information visit the UK Visas and Immigration website.

Preparation Checklist for International Applicants

When applying for this position, international candidates should ensure they have:

• A valid passport or travel document
• Certificates of sponsorship from previous employers (if applicable)
• Proof of English language proficiency if required
• Professional qualifications verified by UK NARIC if necessary
• Criminal record certificates from all countries where you have resided for 12+ months in the past 10 years

Next Steps

We encourage international healthcare professionals to apply for this exciting opportunity. ELM Alliance Ltd is committed to supporting international staff through the visa sponsorship process and providing a welcoming work environment. The successful candidate will join a dynamic team dedicated to providing high-quality healthcare services to the local community.

Additional Information

ELM Alliance Ltd operates as an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of race, gender, disability, religion, sexual orientation, or age. All applicants will be treated with fairness and respect throughout the recruitment process.

Training and Development

We believe in continuous professional development and provide ongoing training opportunities for all staff members. As a receptionist, you will receive comprehensive induction training and regular updates on NHS policies and procedures.

Health and Safety

ELM Alliance Ltd is committed to maintaining a safe working environment in accordance with the Health and Safety at Work Act. All staff must adhere to health and safety protocols, including infection control measures and emergency procedures.

Equal Opportunities

We are committed to promoting diversity and inclusion within our workforce. We encourage applications from candidates underrepresented in healthcare, including individuals from minority ethnic backgrounds and persons with disabilities.

Employee Feedback

Regular feedback sessions are conducted to ensure staff voices are heard. We value input from all team members and use feedback to improve our services and workplace environment. Your opinions help shape the future of primary care in our community.

Workplace Culture

Our workplace culture is built on mutual respect, teamwork, and a shared commitment to patient care. We foster a supportive environment where staff feel valued and empowered to contribute their best work.

Community Engagement

As part of the NHS family, we actively engage with the local community through health education programs, outreach initiatives, and collaborative partnerships with voluntary organizations.

Technology and Innovation

We embrace technological advancements in healthcare, including digital health records and telemedicine services. Our receptionists play a vital role in supporting these innovations through effective administrative coordination.

Conclusion

This position offers a unique opportunity to contribute to the future of primary care while gaining valuable experience in a dynamic NHS environment. With our certificate of sponsorship, we welcome international applicants to join our dedicated team.